Life as a Service (LaaS)

Back in the day–and to this day in some places–people pumped from central wells, ground their wheat at central mills, baked their bread at central ovens and even bathed at centralized bathhouses. Primitive manufacturing technology limited private ownership for many common things to the very rich. The things people needed most were accessed, not owned. But as manufacturing technology and our ability to exploit the earth’s resources advanced, nearly everyone got his or her own oven, bath and iPad.

While there’s nothing inherently wrong with private ownership–and for many items it makes a ton of sense (even Sammy the serf had his own spoon)–the explosion of private ownership has had some pretty nasty consequences: 1. It sucks for the planet. It’s estimated that Americans, the kings of private consumption, consume over four earths’ worth of natural resources. And the rest of world is trying to keep up with us. China, as of a few years ago, was using 1.1 times the planet’s resources. These are extra planets we don’t have. 2. The profusion of private ownership is overwhelming owners. There was no equivalent for the Container Store in the 12th century countryside. You had your two frocks and a pot you shared with your family. Life might have been difficult and laborious, but it was simple. Nowadays, clearing clutter is a preoccupation. Really, don’t we have better things to do?

But the times are a changin. Through a combination of impending environmental calamity and technological advancement, it’s necessary and possible to offload many of life’s most basic stuff to centralized services and resources. Back in the day it was drawing water from the well. Now it’s pulling stuff from the cloud. Here are a number of areas where you can trade private ownership for shared services:

  • Housing: The popularity of the McMansion is inseparable from the private ownership ideal; these huge homes were meant as personal and self-sufficient kingdoms to be passed onto your progeny. On the other hand, places like the UK’s The Collective, offer housing as a service. Everything you need–much of which is shared–is included in your rent, or ‘service fee’ if you will. Micro-housing trades the notion of housing as agent of permanent security for low-fuss, minimal-resource, amenity-rich living.
  • Cars: Whether Zipcar, UberPool or (in the not-so-distant future) some sort of autonomous vehicle, it’s becoming easier and easier to live without your own car.
  • Computing: It’s no mystery that cloud computing is the way forward. Many software services like Adobe, Quickbooks and countless others are going cloud-only, offering Software as a Service (SaaS) eliminating the need for tons of local computing power and data storage.
  • Bikes: Most major cities–and many not-so-major ones–feature bike sharing systems, offering a viable alternative to owning a private bike.
  • Clothes: Dutch company Mud Jeans is offering their garments on lease. Rather than owning the clothes outright, you pay monthly for them and return them to the company, who recycles the material to be made into more garments. This is not a widespread model, but we hope it will be in the future.

Where else can private ownership be traded for service-based resources? Let us know in our comments section.

UK’s The Collective Offers Whole System Design Living

London is one of the most expensive cities in the world, and like many such cities, incomes have not kept pace with the cost of living in general and housing costs in particular. As we saw when we checked out NYC’s Stage 3 Properties, the situation is squeezing many young people out of town or into marginal housing situations. Yet these same young people are less interested in the big places that cost so much; they are less interested in accumulating stuff; they are less likely to be (or get) married and/or have kids; and they are more open to a shared living experience. As we wrote the other day, many of them just “want a clean home near all the action with a good wifi connection”–a type of housing that wouldn’t cost so much if developers deigned to make them. London’s The Collective is one developer who deigns.

The Collective is probably easier to understand as a whole system design for living rather than mere real estate developer. Yes, they have four built buildings and one underway, all featuring minimal, furnished, design-savvy micro-housing with shared social spaces and included amenities. But they also have a startup incubator and coworking space called The Elevator that closes the social-professional loop. Both arms of the company embrace and support a new breed of highly mobile, tech-savvy, entrepreneurial, experience-thirsty urban living for Millennials.

We emailed The Collective’s founder Reza Merchant a few questions about the company’s past, present and future, which includes Old Oak, their first purpose-built housing complex that is opening this November:

David Friedlander: What inspired you to start The Collective?

Reza Merchant: I was inspired by my own experiences living as a student in London, faced with the struggle of trying to find decent accommodation at an affordable price. I set up London Student Rent, a student lettings agency, during my last year at the LSE and the company then evolved into The Collective as I became more attuned to what young professionals want and need from their housing. This is basically a high quality, hassle free way of life, which also allows you to meet like-minded people around you–all at an affordable price.

DF: How do you see what you’re doing–both in terms of housing and the Elevator–as meeting and perhaps predicting the needs of Millennials in the coming decades?

RM: Millennials represent ‘Generation Rent’. Whereas our parents’ goal was to own a property, and renting (in London) had a stigma attached to it, this is no longer the case. Renting is becoming a lifestyle trend and we cater to this increasing trend by providing purpose built rental accommodations. Young professionals work long hours and use their rooms as crash pads, which is why we don’t need excessive amounts of space–as long as it’s well designed. Millennials prefer to invest in experiences versus material possessions and are much more willing to share, which is why we focus on providing a high level of social amenity space with our Shared Living product. Also, we are ‘tech junkies’ and have grown to expect everything as a service. Netflix, Uber, the list goes on, and The Collective offers living as a service. We don’t have time to, nor want to, worry about life admin. So paying one monthly bill which includes everything from room cleaning and linen change, to concierge services and all utility bills and council tax, makes life a lot easier, giving people time to focus on more important things.

The-elevator

The same goes for our Elevator workspace product, which also focuses on enhancing the end-user experience. Entrepreneurs are passionate about building their business and their work environment is vital to helping them deliver it. We focus on proving a unique workspace, which focuses not only on providing services offices but also includes all the ancillaries a start-up needs to succeed, from an engaging events programme to access to a network of mentors and investors. The so-called boundaries between work and life are becoming ever more blurred–when you do something you love then it becomes your life. Entrepreneurs are happy to spend long hours in the office, but they also need the creative buzz and inspiration from their surroundings, so we aim to accommodate this.

DF: Your focus is squarely on Millennials. Do you see your model working with other demographics?

RM: Our model has been created specifically with 21-35 year old young professionals in mind, so it is tailored to suit their needs. There are definitely elements which would suit an older demographic, but essentially once you start settling down and thinking of a family your needs change.

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We are ‘tech junkies’ and have grown to expect everything as a service. Netflix, Uber, the list goes on, and The Collective offers living as a service.

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DF: What would you say to people who accuse micro-housing as exploitive, shoving people into overpriced shoeboxes?

RM: I would say that an increasing shortage of space, coupled with an increasing population means we are forced to come up with solutions to the housing crisis. Micro-housing is not exploitive if well designed. With the right, innovative design, use of space can be maximized efficiently–it’s little things, like clever shelves to partition the kitchenette from the bed that can also be used as storage space and are also a cool piece of furniture.

Collective-room

Also, if you can offer an all-inclusive service offering in the rent, plus a high level of social amenities, like our model does, then it’s not overpriced.

DF: How does Old Oak [pictured at top] expand on your previous endeavors?

RM: Old Oak is our first new build and the first true embodiment of our Shared Living product. Whereas our existing developments are refurbished building, this is the first time we’ve had a clean slate on which to deliver exactly what we want to. Our rent has always encompassed services including weekly room clean, weekly linen change, concierge services, 24/7 security, free Wi-Fi, plus all utility bills and council tax. However, although we also provided communal areas throughout our existing properties with Old Oak we’re taking it to the next level. The 11-storey building will have 1,000 sq ft of social amenity space on each floor: a gym, spa, rooftop terrace, cinema room, secret garden, themed private dining rooms. All are designed to facilitate interaction amongst our members, to create a real community feel within the building.

DF: What do you see as the future of both The Collective and housing in general?

RM: I see the future of The Collective as a leading lifestyle brand, which has redefined the way people live, work and play. Not just in London, but in global cities across the world. The shortage in space means that inevitably housing will become more dense, but hopefully this will just encourage more architects and developers to think outside the box and come up with innovative designs and solutions which mean that quality is not compromised. The use of technology will also shake up the housing market, both maximising space and creating the ultimate customer experience.